Android Users

The subscription must be cancelled through your Google Play account by clicking here or instructions can be found by visiting this link https://support.google.com/googleplay/answer/7018481.

Unfortunately, since we do not have access to Google Play’s system, we are unable to cancel the Google based subscription for you. If you're having trouble doing so, here's where you can contact the Google Support Team for more help.

iOS Users

The subscription must be cancelled through your iTunes account by clicking here or instructions can be found by visiting this link https://support.apple.com/en-us/HT202039.

Unfortunately, since we do not have access into Apple's system, we are unable to cancel the Apple based subscription for you.

Web App Users

If you've made a purchase directly from the SLYNUMBER website, your subscription can be cancelled by following the steps outline below. For all refund requests or additional questions please email us at support@slynumber.com.

I'm not sure what type of subscription I have

If you're unable to cancel or don't know what type of subscription you're on, just contact us at support@slynumber.com and we'll be able to direct you on which route to take once we see your account.

In addition please make sure to stop your subscription and fill out our cancellation policy from within the app:

Log in to your SLYNUMBER account

Click on the 'Profile' button in the upper right corner of your screen

Click on 'Manage' under your active subscription plan

Select 'CANCEL PLAN'

And lastly fill out the cancellation questionnaire

How to Delete Your Account

Once you cancelled your subscription plan you have the option of deleting your SLYNUMBER account as well. All data collected during the sign up process will be deleted upon deletion of the account. Only data required by law to be kept will be stored.

1.Log in to your SLYNUMBER account

2.Click on the 'Profile' button in the upper right corner of your screen

3.Then click on 'My account'

4.Select 'DELETE ACCOUNT'